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Latest Best Express Review
Worst!!!! Reminded, repeatedly same shit happen!! Me, the customer has to remind them DO NOT DELIVER PARCEL AT NIGHT!!! IS AN OFFICE ADDRESS YET STILL SEND OVER AND REMARKED RECIPIENT MISSED THE CALL!!!! VERY VERY VERY BAD SERVICE DELIVERY!!! #SHOPEE @SHOPEE PLEASE STOP USING BEST EXPRESS MALAYSIA!!
incredibly slow and unresponsive
Tracking showed that it arrived in the hub on 17th Nov, but 28th Nov is still had the same status parcel in the hub, never moved forward for 1 week plus in the hub. Called customer service and they kept asking me to wait.
WORST COURIER EVER!!!
Stupid and slow like turtle services, took 5 days still unable deliver my parcel, other things i bought from oversea which much more later already reach my hand…. message said will help chase but end up no news, call them no pick up…dunno where my parcel now..
11.11.2023 清关，现在28.11.2023 还没发货，其实你们人手不足，可以直接关闭公司，给其他同行去做. 别 霸着厕所不拉屎
Why are shopee using this company? Waiting days for status updates, repeatedly saying “delivery attempt was unsuccessful” when no attempt was made. Items just sitting at their facility for days before they finally make an effort to actually deliver the items. Shopee should pay note of these reviews.
Service lembab nak maposs.. dr shah alam je pon smpai peram 10 harii.. skrg still kt seputeh hub.. tak tau tahun dpn kot bru nk smpai.. courier lain dr china pon dh smpai… taktau la diorg ni kt negara mana..
UPDATE… AFTER WEEKS OF WAITING FOR MY PARCELS WITH NO UPDATE NOTHING.. FINALLY THEY JUST UPDATE 4 OF MY PARCELS GOT LOST IN TRANSIT… MAKE SENSE???? ALL 4 PARCELS JUST GONE LIKE THAT. I HAVE A HUGE FEELING BEST EXPRESS HAS BEEN HIRING THIEVES WHO STOLE EVERYONE PARCELS WHENEVER THEY LIKE.. NAK MARAH PUN BENDA DAH JADI AND BENDA NI AKU DAH BOLEH AGAK DAH AKAN JADI… COMPENSATION APA PUN TAKDAK CELAKA PUNYA BEST EXPRESS… PLEASE ANYONE HAS TO MAKE THIS SHITTY COURIER GO VIRAL IF NOT THINGS LIKE THIS WILL KEEP HAPPENING I BET YOU…. I’M SO SO NOT GONNA BUY ANYTHING FROM SHOPEE STARTING TODAY UNTIL THEY STOP LIAISING WITH BEST EXPRESS… I HOPE YOU GO BANKRUPT BEST EXPRESS… FUCK YOU!!!!
The most sh$%&y courier company ever, if you cant handle oversea parcels, just dont freaking take it! Other shipping company has no problem with my address but Best Express with their most sh%&*y excuses without any shame at all.
Can’t even give 1 for this shittiest company. Keep going wrong route and sending items back and forth. 1 month passed and no improve at all. What a scam
This courier don’t even deserve a 1 star!
“Best Express” is the WORST courier ever!
They have the guts and updated in Shopee that there were delivery attempts but they are lying coz none of their delivery guys came to our house (we got CCTV in our front gate).
My items were not even delivered at all and the delivery guy named Firdaus Bin Ahmad Tarmizi from KL did not even answer his phone, WhatsApp call or message.
The Customer Service in their HQ also can’t be reached and the outlets don’t answer as well.
The most bullshit courier in Malaysia!
Y’all better close your business if you all can’t even do your fucking jobs!
So damn frustrating!
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