J&T Express Review – 40% not satisfied

J&T Express review

Check J&T Review on delivery time, shipping rate, customer service, driver attitude and more, reviews are sharing by customer’s experiences. Please feel free to comment your user experiences of J&T Express Malaysia, are you recommend to other users? 

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0.6
Rated 0.6 out of 5
0.6 out of 5 stars (based on 148 reviews)
Excellent3%
Very good0%
Average0%
Poor2%
Terrible41%

Latest J&T Review

Rated 0.0 out of 5
13/04/2024

It’s a terrible and useless courier service…. Not at time and always never update the tracking number…. Worst ever courier

Avatar for Sharmila
Sharmila
Rated 0.0 out of 5
11/04/2024

I had order an item on TikTok. Yesterday J&t deliver boy asked me collect the item at nearest delivery hub and I told him I’m not feeling well I will take by next day … then why I paid delivery fee? Then he put reason cancelled product because customer cancelled the product.

Avatar for Durga devi
Durga devi
Rated 1.0 out of 5
03/04/2024

Skynet is the worst and terrible since my parcel been out for delivery I really don’t know why they use skynet as their courier

Avatar for Bianca
Bianca
Rated 1.0 out of 5
26/03/2024

i use to sent my parents (80yrs old) the massage chair. It’s mean that is heavy thing to pick up okay. Then when arrived, they just put at the garage. my mother bagging them to put it “in the house”. But they refuse and said the policy service is “door to door”. So the things had left outside (at garage) for 5 days! cz my parents that almost 80yrs old can’t pick up the thing themselves to inside home!! so now,where your human sense haaa?? where’s your worker sense,??? just help them put it in the house!! My parents didn’t ask more accept want to put the thing “in the house”! it’s to much?? hope your parents got the same experience with the “no sense pupils”. go to hell “SKYNET”!!!

Avatar for roza
roza
Rated 0.0 out of 5
22/03/2024

very bad services, won’t buy with buyer if courier company under J&T

Avatar for Sarawak
Sarawak
Rated 1.0 out of 5
14/03/2024

This one particular delivery man was rude and I sent a complaint via live chat then he got the audacity to send whatsapp to me asking, ” Puas ke dapat complaint”

Then I explained to him that he was rude he started telling me that I shouldn’t buy from online but go to the mall to purchase.

And also told me next time if he handle my parcel he would just return!

Do they even attend any basic customer service training?

Avatar for Frustrated Customer
Frustrated Customer
Rated 1.0 out of 5
13/03/2024

Curi barang cust , tktau jnt mana yang buat tapi haram ye , sumpah haram , bulan puasa ni aku doa , merana la kau , duit tu bukan beli pakai daun , nak buat kerja biar ikhlas ni tak , curi barang macam dah miskin sangat

Avatar for Sial
Sial
Rated 0.0 out of 5
06/03/2024

O star

Avatar for arya yonjan
arya yonjan
Rated 1.0 out of 5
06/03/2024

Worst customer service

Avatar for Anil
Anil
Rated 0.0 out of 5
05/03/2024

Kurier paling teruk. Penghantaran selangor ke selangor. Tapi tiba2 sampai batu pahat. Tak faham tt shop ni kejadah pakai jnt.

Avatar for Ann
Ann

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