J&T Express Review – 40% not satisfied

J&T Express review

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0.6
Rated 0.6 out of 5
0.6 out of 5 stars (based on 149 reviews)
Excellent3%
Very good0%
Average0%
Poor2%
Terrible41%

Latest J&T Review

Rated 1.0 out of 5
18/08/2022

bayar gaji staff sikit, tipu commision kpi bulan2 akan tukar scheme baru kpi tiada penjelasan kita staff kena accept saje

Avatar for sharul
sharul
Rated 1.0 out of 5
17/08/2022

TERRIBLE SERVICE EVER! EVERYTIME JUST SIMPLY ON HOLD THE PARCEL! THREE DAYS AT SAME PLACE WITHOUT MOVING. COME ON LAH YOU CALL YOURSELF AS J&T EXPRESS?? OTHER COMPANY CAN DELIVER WITHIN ONE WORKING DAY BUT YOUR COMPANY TAKING YOUR OWN SWEET TIME TO DELIVER. SAME EXECUSES USED EVERYTIME CLAIMING SHORT OF MANPOWER. IF THAT’S THE CASE PLEASE CLOSE DOWN DONT HARM PEOPLE.

Avatar for LEE
LEE
Rated 1.0 out of 5
13/08/2022

JNT- FOR INTRASTATE SELANGOR DELIVERY, ALREADY SUBMITTED PARCEL ON 30/7, DELAYED DELIVERY N LODGED COMPLAINT ON 2/8, WAS TOLD THAT WILL ARRIVE WITHIN 96HRS BUT IT DIDNT, THEN LODGED COMPLAINT 12/8, WAS TOLD TO WAIT FOR ANOTHER 48HOURS, HOWEVER PARCEL REMAINED “ONHOLD” AT SAME SPOT. THEN LODGED COMPLAINT ON 13/8, WAS TOLD THAT PARCEL WILL BE DELIVERED ON THE SAME DAY(13/8). BUT TILL NOW, PARCEL NEVER ARRIVE. U MIGHT AS WELL CLOSE UR COMPANY SINCE YOU DONT CARE ABOUT UR REPUTATION AND UR CUSTOMER’S WELFARE. DONT PRETEND THAT YOU CARE BY CREATING SOME SILLY “USER SATISFACTION SURVEY”.

Avatar for Api
Api
Rated 1.0 out of 5
29/07/2022

Jnt kota belud ne lembap .. waktu office hour pn pnghntar tu stu sja .. kwsan pkn pn dari jm9.45 smpai skrg xsmapi2 lh .. apa slah nya klo bnyk brg nk hntr .. brg org yg Alamat pekan tu xpaya msk van .. susah2 ja org tunggu smapi ptg .. klo xdpt hntr .. biar org ambil sndri dkt ja pn .. ne kw mskkn d van skli lpas tu lmbt hntr alasan bnyk brg nk kna hntr tmpt lain .. tau pn bnyk kna hntr kt tmpt lain .. brg org yg duduk kt pkn tu kw bwa msk van skli knpa bodoh .. stupid lh pkrja jnt ne

Avatar for Wanie
Wanie
Rated 1.0 out of 5
12/07/2022

J&T Express Johor is terrible and the way it’s CS handling customers’ issue is a disgrace.

Avatar for Eric Yap
Eric Yap
Rated 1.0 out of 5
04/07/2022

J&T EXPRESS CHAN SOW LIN CDC 304 is the worst branch of J&T. The company as a whole needs to be shut down for terrible service but especially this branch. They do not answer their phone, it goes straight to voicemail. They said they couldn’t deliver because I asked them to reschedule but they never called me or spoke with me.

Avatar for Amit
Amit
Rated 1.0 out of 5
21/06/2022

Everytime my parcel delivered by J&T, they always claim that my parcel unable to delivered due to unable to contact me for delivery and i was at home during the delivery date. Be honest and dont lie. Latest was today where my parcel was out for delivery at 9:15AM and then at 10:46AM outbound back to CDC Batu Caves. Around 10:30PM status update that the delivery was failed due to unable to contact recipient. I was at home all day at home waiting for the package but only send my wife stuff.

Avatar for AKmal
AKmal
Rated 1.0 out of 5
15/06/2022

horrible service. placed order on 6/6 but 15/6 still not received, keep on saying stuck in their warehouse. They even make false statement citing delivery attempt fail whileI was at home. J&T is certainly a BIG NO to me, horrible, terrible and unaccountable!

Avatar for hateJ&T
hateJ&T
Rated 1.0 out of 5
10/06/2022

J&T Penang branch is dishonest. They enter into Shopee as “delivered” but the item never arrive. Courier also nowhere in sight. I have lost hundreds of dollars because J&T claims to have delivered my items when they did not.

Not recommended at all. Slow is one thing, but they lie and are dishonest

Avatar for 4kwra
4kwra
Rated 1.0 out of 5
19/04/2022

600431153366 tolong hantar barang ni hari ni . dalam tu ada document penting . benda dah bayar tolong lah buat kerja betul2 !!!!!

Avatar for akma liyana
akma liyana

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