J&T Express Review – 40% not satisfied

J&T Express review

Check J&T Review on delivery time, shipping rate, customer service, driver attitude and more, reviews are sharing by customer’s experiences. Please feel free to comment your user experiences of J&T Express Malaysia, are you recommend to other users? 

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1.2
1.2 out of 5 stars (based on 90 reviews)
Excellent2%
Very good0%
Average0%
Poor2%
Terrible44%

Latest J&T Review

12/07/2022

J&T Express Johor is terrible and the way it’s CS handling customers’ issue is a disgrace.

Avatar for Eric Yap
Eric Yap
04/07/2022

J&T EXPRESS CHAN SOW LIN CDC 304 is the worst branch of J&T. The company as a whole needs to be shut down for terrible service but especially this branch. They do not answer their phone, it goes straight to voicemail. They said they couldn’t deliver because I asked them to reschedule but they never called me or spoke with me.

Avatar for Amit
Amit
22/06/2022

Everytime my parcel delivered by J&T, they always claim that my parcel unable to delivered due to unable to contact me for delivery and i was at home during the delivery date. Be honest and dont lie. Latest was today where my parcel was out for delivery at 9:15AM and then at 10:46AM outbound back to CDC Batu Caves. Around 10:30PM status update that the delivery was failed due to unable to contact recipient. I was at home all day at home waiting for the package but only send my wife stuff.

Avatar for AKmal
AKmal
15/06/2022

horrible service. placed order on 6/6 but 15/6 still not received, keep on saying stuck in their warehouse. They even make false statement citing delivery attempt fail whileI was at home. J&T is certainly a BIG NO to me, horrible, terrible and unaccountable!

Avatar for hateJ&T
hateJ&T
10/06/2022

J&T Penang branch is dishonest. They enter into Shopee as “delivered” but the item never arrive. Courier also nowhere in sight. I have lost hundreds of dollars because J&T claims to have delivered my items when they did not.

Not recommended at all. Slow is one thing, but they lie and are dishonest

Avatar for 4kwra
4kwra
19/04/2022

600431153366 tolong hantar barang ni hari ni . dalam tu ada document penting . benda dah bayar tolong lah buat kerja betul2 !!!!!

Avatar for akma liyana
akma liyana

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