Ninja Van Review – 60% not satisfied

Ninja Van review

Check Ninja Van Review on delivery time, shipping rate, customer service, driver attitude and more, reviews are sharing by customer’s experiences. Please feel free to comment your user experiences of Ninja Van Malaysia, are you recommend to other users? 

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Rated 1.2 out of 5
1.2 out of 5 stars (based on 26 reviews)
Very good0%

Latest Ninja Van Review

Rated 1 out of 5

Ninja Van Damaged My Parcel but they claimed that the seller was the one who Did Not Pack properly! How did Ninja Van Stickers happened to be Plastered on the Box? The Box was obviously Crashed by The Terrible Handling of the Ninja Van Staff! Even a Kid will Know just by looking at the Badly Damaged Box!!!

Terrible Reply from Ninja Van “Customer Service”:

“Thanks for reaching out to us!

We are sorry to learn that you received an improper packaging parcel.

We would like to inform you that Ninja Van did not pack your parcel, as the seller packed the item. Please get in touch with the seller directly to learn more about their return procedure/policy.”

Avatar for Do Not Use Ninja Van
Do Not Use Ninja Van
Rated 5 out of 5


Avatar for ngeh
Rated 1 out of 5


I created an order and the driver didn’t even come to collect the parcel for a week. Made a call to find out the issue and they said that we were not in the office during that time (4.50 p.m.) and called us but nobody picked up. But during that day and time, all the staff were in the office and we didn’t receive any calls from them. And gave the empty promise that would come the next day to collect the parcel, but in the end, nothing was there.

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feedback user
Rated 1 out of 5

Kenapa courier ninja van biadap eh ?

Avatar for Tasya
Rated 0 out of 5

Extremely don’t use this ninja van courier service. Their delivery man sent my item to the wrong house and man even though the address written is correct. Didn’t inform me through phone. I just got informed through email saying item just delivered but not at my home address! Can’t call ninja van at all because no phone number available so I contacted through email only.

Avatar for Joe
Rated 1 out of 5


i am in KL and Seller also in KL. So i have ordered the item via the Lazada to receive the parcel within 1-2 days. But Ninja Van redirect the parcel to Negri Sembilan state instead of dispatching to the nearest Ninja van distribution center of my address in KL. Really utter worst service and faced this is in 2nd time. Usually other Courier service is delivered the parcel within 1-2 days.. now i am waiting on 4th Days and need another 2-3 days as Total 7 days. OMG.. 🙁

Avatar for Vivek
Rated 1 out of 5

Some Rider is good I always get a,good And undstand but just first time I get Rider very rude talk realy make me feel like a rubbish to arrogant people delivery item his job what’s please make sure all ninja van Good attitude

Avatar for Verly
Rated 0 out of 5

Avatar for Anonymous
Rated 1 out of 5

Do not use this courier… seriously the worst service ever. The person who was supposed to deliver my parcel is being rude when i ask them to deliver it to my house. The same address where the parcel should be delivered, ridiculous.

Avatar for User
Rated 1 out of 5

selalu tak puashati klu beli barang guna servis delivery ninja van. barang tak pernah hantar ke depan pintu, asyik tinggal kat post box. penat nak turun naik ambil barang kat post box bawah, padahal kita ada kat rumah bila dia hantar barang tapi deliver tu tak nak atas so drop barang kita kat post box.. klu sekali dua bolehlah diterima tapi klu dah selalu camni, ko rasa 😠😡

Avatar for Miss Yulyu
Miss Yulyu

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