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Latest Ninja Van Review
Worst ever experience. Nightmare. 1st attempt rider yang tak dapat buat penghantaran, buyer kena terima fault of first attempt! Super ridiculous. 2nd attempt, rider call berapa saat je dh dkt tgh malam pulak tu, ter miss call dh hampir terlena tunggu x sampai.. Dlm 3min perasan Miscall terus call balik tak jawab. 2nd attempt lepas. 3rd attempt dari pagi another rider send template yg mam arrive soon tu dlm pkul 9am, punya excited ingtkot kali ni jujur dah.. Terus buat pembayaran cod online and tanya dlm pkul brpa sampai. Dia tiba2 cakap kul 2mcm tu.. Ok.. Sabar lagi.. Dh 3 lebih xde news tanya jap update.. Rider ckp nnti dh deliver dia send gambar. OK. Sabar lagi. Last pkul 7pm dh.. Saya send voice note explain yg saya kena tau estimate kul brpa nk smpai kot nnti dtg saya terlepas padang and bawah x dpt tinggal barang.. Susah saya.. Sebab dh 3rd attempt. Dia ckp tgh buat delivery berdekatan dh skrg.. Maybe kul 8or 9 mcm tu… Tuan2.. Skrg dh dkt kul 11pm and dia tak reply langsung dh last 2 msgs saya. Nak tido ke nak kena tunggu, saya pun ada anak kecik. Kalau saya call skali lg ni rsa boleh jadi gaduh. So saya cuba bertahan sikit lagi. Langsung tak betanggungjawab Dan tak pegang amanah elok2!
I don’t know how they managed to get contract with online shopping platform. Very unacceptable service, three days and still unsuccessful pickup attempt? What you guys are using? Rickshaw?
Ninjavan always failed…..very bad courier among others courrier available at malaysia …i just dont understand why other shopping platform still cooperate with ninjavan….? let them improve their svc 1st….ninjavan is a black spot….will spoiled all those platform working with them…..
Ninja van courier biadap ehh saya pastikan xkan terima parcel dri ninja van biadap sungguh dia chat kita terus jawab bila tanya dalam kul bape senyap mulut die berjam jam menunggu die bagi tau kul bape kau orang keje nak menunggu kat kau jer bila shoping online kena tanya dulu xnak guna ninja van menyampah dah kaki perap biadap pula pekerja,nye
“Your parcel has arrived at sorting facility”
my parcel “has arrived at sorting facility” EVERYDAY for the past 3 weeks! What the heck are you even doing there ninja van??! Can you sellers please stop using this crappy courier service? MY GOD! My items from China arrived before yours weiiii!
Very bad service, keep dragging parcel and the sender is very bad attitude throwing parcel until damage
Jangan pakai servis bodoh ni,semua janji kosong dan penipu.Konfem buat kau terasa nak bakar ofis ninja ni je
TERUK LAR… TERUKNYA… SANGAT SANGAT TERUK!!!!!
feedback cuba dapat pakai email.. reply ada.. tapi semua empty promise..
confirm esok hantar lar… sorry lar… jamin esok sampai lar… last last hantar lain city..
akan hantar balik lar…
kami dipusing dia tu… 2 minggu!!!! belum lagi dapat sekarang! parcel yang customer minta order.. dah cancel order dah
Good service 2000 times better compare to Flashexpress. Might delayed 1 or 2 day late however the parcel will reach home safely, courier guy always polite.
Initially I thought sp express is the most lousy one as the delivery super slow…but ninjavan definitely beat them up on lousy ranking…for the bosses that are listening..its not the hotline/customer service that are lousy, its the delivery service itself is lousy. The customer service did a great job explaining things but when comes to status of delivery, its outrageous…where in the world you can find courier status assigned driver to send items on that day but kickback to hub on the next day status, then reassigned driver few days then no-show again, kick back to hub on the next day status…the item is in hub already oiii when called to hotline the lady said it needs 1-3 days to even self-collect…what can we do as an user…there literally nothing an user can do when being assigned courier service like this…J&T so far the best then Pos Laju then SP Express then lastly Ninjavan for my honest rating ahh….btw Im user in Kota Kinabalu area…they knw alrdy they are short of staffs there…
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