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Latest J&T Review
Worst ever service , send my items on 18/9 and only find out the items not arrived yet. After several call and pushing , they only tell you , your items missing and they can’t do anything . Very irrepressible company and not reliable .
They make you feel , your parcel missing is your problems , not ours .
asking for the manager for help but never reply and respond.
They don’t deserve even a star.I hate this j whatever to death
J&T service is very very very too lousy , they can update the sytem tracking saying that
Delivery attempt was unsuccessful: Penerima/Pengirim enggan menerima bungkusan. The reason is too ridculous & lame when the parcel did not even reach my house at all! I have lost my parcels a number of times, until i have to ask refund from the sellers online. Very annoying & unreliable especially the J&T Port Klang branch. Call the number no answer at all like a ghost office.
Dissapoint with J&T express service..must give 0 rate,ppl pay for the delivery must delivery carefully lah?dont throw the item if customer not in house ,should call the customer alrdy given phone number,that why customer write on name,address and phone number..x susah pun😏somemore don’t have sense how to delivery FRAGILE ITEM…improve your courier service very poor 🤬😡
685084215731 dated 12/9/22
They call n sent photo after delivery. Appreciate the delivery man effort
DEAR MALAYSIAN – PLEASE DO NOT EVER USE J & T EXPRESS!! I REALLY TOOK THE INITIATIVE TO WRITE THIS SO NO ONE WOULD FACE IT AS I DID.
I ENGAGED THEM FOR NEXT-DAY DELIVERY SERVICE, HOWEVER, MY PARCEL WAS UPDATED LOST AND ONLY AFTER ALMOST 10 DAYS. DO NOT TRUST THEM AT ALL, I BEGGED EVERYONE OF YOU THAT READ THIS.
MANY CASES WERE REPORTED AND THEY WILL ONLY PROCESS A REFUND OF YOUR COURIER COST. NOT WORTH IT AT ALL!!!
SINCERELY,
VICTIM
#1 PALING BURUK service di Malaysia adalah! Gila babi punya service. Sudahlah route salah 4 hari, mau juga kena kasih suruh tunggu 2 hari. barang sdh urgent mau guna tapi tak boleh harap. Macam mana la nak percaya lagi service ni kalau business pun terkandas sebab J&T tak dapat melaksanakan tugas yang simple ni.
bayar gaji staff sikit, tipu commision kpi bulan2 akan tukar scheme baru kpi tiada penjelasan kita staff kena accept saje
TERRIBLE SERVICE EVER! EVERYTIME JUST SIMPLY ON HOLD THE PARCEL! THREE DAYS AT SAME PLACE WITHOUT MOVING. COME ON LAH YOU CALL YOURSELF AS J&T EXPRESS?? OTHER COMPANY CAN DELIVER WITHIN ONE WORKING DAY BUT YOUR COMPANY TAKING YOUR OWN SWEET TIME TO DELIVER. SAME EXECUSES USED EVERYTIME CLAIMING SHORT OF MANPOWER. IF THAT’S THE CASE PLEASE CLOSE DOWN DONT HARM PEOPLE.
JNT- FOR INTRASTATE SELANGOR DELIVERY, ALREADY SUBMITTED PARCEL ON 30/7, DELAYED DELIVERY N LODGED COMPLAINT ON 2/8, WAS TOLD THAT WILL ARRIVE WITHIN 96HRS BUT IT DIDNT, THEN LODGED COMPLAINT 12/8, WAS TOLD TO WAIT FOR ANOTHER 48HOURS, HOWEVER PARCEL REMAINED “ONHOLD” AT SAME SPOT. THEN LODGED COMPLAINT ON 13/8, WAS TOLD THAT PARCEL WILL BE DELIVERED ON THE SAME DAY(13/8). BUT TILL NOW, PARCEL NEVER ARRIVE. U MIGHT AS WELL CLOSE UR COMPANY SINCE YOU DONT CARE ABOUT UR REPUTATION AND UR CUSTOMER’S WELFARE. DONT PRETEND THAT YOU CARE BY CREATING SOME SILLY “USER SATISFACTION SURVEY”.
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