LEL Express Review – 80% not satisfied

lel express review

Check LEL Express Review on delivery time, shipping rate, customer service, driver attitude and more, reviews are sharing by customer’s experiences. Please feel free to comment your user experiences of LEL Express (Lazada eLogistic), are you recommend to other users? 

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1.0
Rated 1.0 out of 5
1.0 out of 5 stars (based on 76 reviews)
Excellent0%
Very good0%
Average0%
Poor3%
Terrible93%

Latest LEL Express Review

Rated 1.0 out of 5
23/01/2022

My parcel has been at status quo in Puchong hub since 14Jan. My 2nd item also the same. Both are kinda big parcel addressed to my office, but suprisingly smaller ones reached my home address in 1-2days. I am concerned about the condition of both my bigger items. Why cant u allocated to other delivery couriers if u guys cant manage the big ones. Instead of keeping them at sorting hub for so many days. Approaching 10days tak habis² sorting lagi.

Avatar for Aimee
Aimee
Rated 1.0 out of 5
22/01/2022

Really sucks!!! Very very slow delivery. A snail would have move faster. Parcels stuck at their warehouse forever. No update and no response to my enquiries. Worst delivery platform ever

Avatar for Jason
Jason
Rated 1.0 out of 5
19/01/2022

Lazada delivery service super slow recently.Item reached distribution center KL on 12/1/22.Until today 19/1, zero movement….lodged complaint few times ,.NO response..NO MORE LAZADA after this..WTF 😒

Avatar for Sharon
Sharon
Rated 1.0 out of 5
11/01/2022

Very bad services throw my pacel and i tell that guy my pacel have fragile sticker there if my item spoil who responsibility?that guy give me a bad answer that I’m experience won’t damage i pay back then run away and challenge me you open now if damage i pay u

Avatar for Lwin lu
Lwin lu
Rated 1.0 out of 5
10/01/2022

hello lazada what is wrong with you, ur delivery is amazingly slow, delivery speed is crazily slow!

Avatar for ec chan
ec chan
Rated 1.0 out of 5
09/01/2022

I would like to make a complaint on the delivery guy name Muhammad Jamrie Yusri.. He sent a parcel to my kid approximately 12.53 today, unfortunately he called twice, but my kid didn’t aware and didn’t pick up the calls. And he damaged my mailbox’s cover and put the parcel in to the mailbox. These is very irresponsible, he could bring back the parcel and send again tomorrow, another way, our residency had actually prepare a temporary parcel storage for those receivers that not able to collect the parcel. And I would request for an immediate response from you on what are the action will be taken on this guy in this issue

Avatar for Catherine Lew
Catherine Lew
Rated 1.0 out of 5
27/12/2021

i have purchase plenty of stuff during 12.12 including a phone and all of my purchases parcel has arrive but not the phone and it supposed to ship by then but it has been at sorting centre for 10days. upon contact customer service via fb they dont have an answer. courier is LEL MY. lousy as hell especially the puchong sorting centre. worst ..

Avatar for fklel
fklel
Rated 1.0 out of 5
16/11/2021

On 14th Nov2021, I bought Kf94 face masks 5 package with my order ID is 311264945181812 on Lazada app.

Unfortunately, the delivery service was inadequate as the courier wasn’t performed properly, he was JUST SIMPLY PUT MY PARCEL INSIDE THE GATE AND WITHOUT ANY NOTIFICATION. (Ps: it had happened so many times). Pls do lemme know if any additional information are needed.Looking forward for your reply and a resolution to my prob.

Thks.

Avatar for HuiXin Koh
HuiXin Koh
Rated 1.0 out of 5
14/11/2021

Most fucked up express ever

Avatar for Cal
Cal
Rated 1.0 out of 5
13/11/2021

The courier sent my boxes to someone’s else house…luckily the owner called me informing me about them…he said it happens a lot of time..they just left them at his house. I’ very sent the pictures of tracking number to kota bharu office website already…I called but no one answered maybe because today is weekend but the boxes were still sent today

Avatar for Roslina Bakar
Roslina Bakar

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