J&T Express Review – 40% not satisfied

J&T Express review

Check J&T Review on delivery time, shipping rate, customer service, driver attitude and more, reviews are sharing by customer’s experiences. Please feel free to comment your user experiences of J&T Express Malaysia, are you recommend to other users? 

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1.2
1.2 out of 5 stars (based on 91 reviews)
Excellent2%
Very good0%
Average0%
Poor2%
Terrible44%

Latest J&T Review

03/04/2024

Skynet is the worst and terrible since my parcel been out for delivery I really don’t know why they use skynet as their courier

Avatar for Bianca
Bianca
27/03/2024

i use to sent my parents (80yrs old) the massage chair. It’s mean that is heavy thing to pick up okay. Then when arrived, they just put at the garage. my mother bagging them to put it “in the house”. But they refuse and said the policy service is “door to door”. So the things had left outside (at garage) for 5 days! cz my parents that almost 80yrs old can’t pick up the thing themselves to inside home!! so now,where your human sense haaa?? where’s your worker sense,??? just help them put it in the house!! My parents didn’t ask more accept want to put the thing “in the house”! it’s to much?? hope your parents got the same experience with the “no sense pupils”. go to hell “SKYNET”!!!

Avatar for roza
roza
22/03/2024

very bad services, won’t buy with buyer if courier company under J&T

Avatar for Sarawak
Sarawak
14/03/2024

This one particular delivery man was rude and I sent a complaint via live chat then he got the audacity to send whatsapp to me asking, ” Puas ke dapat complaint”

Then I explained to him that he was rude he started telling me that I shouldn’t buy from online but go to the mall to purchase.

And also told me next time if he handle my parcel he would just return!

Do they even attend any basic customer service training?

Avatar for Frustrated Customer
Frustrated Customer
13/03/2024

Curi barang cust , tktau jnt mana yang buat tapi haram ye , sumpah haram , bulan puasa ni aku doa , merana la kau , duit tu bukan beli pakai daun , nak buat kerja biar ikhlas ni tak , curi barang macam dah miskin sangat

Avatar for Sial
Sial
07/03/2024

O star

Avatar for arya yonjan
arya yonjan
07/03/2024

Worst customer service

Avatar for Anil
Anil
05/03/2024

Kurier paling teruk. Penghantaran selangor ke selangor. Tapi tiba2 sampai batu pahat. Tak faham tt shop ni kejadah pakai jnt.

Avatar for Ann
Ann
02/03/2024

Avatar for Anonymous
Anonymous
28/02/2024

J&T LABUAN LEMBAB !

status parcel out for delivery pagi tpi parcel dihantar sebelah malam . x tau ka barang tu mau guna ? memang setiap kali order brg dri tt shop nmpak guna courier j&t , terus hilang mood . takkan la ada sorg carrier ja yg deliver parcel dlm sehari ? klau dibandingkan dengan courier lain ( flash express / ninjavan ) status parcel out for delivery pagi , tengah hari atau petang parcel sdh dihntar . paling lewat pun sbelum jam 5 petang parcel sdh diterima . tlong improve , sebabnya j&t labuan memang dri dulu bermasalah dri segi service & staff .

Avatar for Anonymous
Anonymous

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